3PC LAWN EMBROIDERED SHIRT WITH DIGITAL PRINTED JACQUARD DUPATTA-5005

Ez Vanta 100% customer satisfaction and provides a 14-day Return & Exchange Policy. We accept returns for damaged or faulty products within 14 days of receipt. Complaints about defects in unstitched dresses must be made on the same day. Eligible returns must be unopened, unused, undamaged, and accompanied by proof of purchase.                                  
Customers need to  WhatsApp with the subject 'Returns' and provide order details and reasons for return.

To start a return, you can contact us at ezvanta@gmail.com. Please note that returns will need to be sent to the following address: 1st floor karkhana bazar railway road faisalabad.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ezvanta@gmail.com.

Important Notes:

• Items sent back to us without prior communication and approval will not be accepted.
• If your return is approved, we will share a return shipping label and instructions.
• A 15% administrative cost and delivery charges will be deducted from the total amount.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ezvanta@gmail.com.